MINNEAPOLIS (AP) – The company that won the contract for a new reservation system for Minnesota’s state parks made big promises for vastly improved functionality at a lower price than the state sought.
But when the new system by US eDirect Inc. went live last month, it was overwhelmed by more visitors than expected.
Now that the system has been relaunched, the Department of Natural Resources says it’s living up to the promises. It’s taken more than 20,000 reservations so far, a little more than the old system did during a much longer period last year.
The state is unlikely to lose any money on the rough launch. It’s contract even allows it to recoup as much as 10 percent of the fee revenue due the vendor.
By STEVE KARNOWSKI
(Copyright 2012 by The Associated Press. All Rights Reserved.)